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Massachusetts General Hospital leaders share secrets to improved patient care

FOR IMMEDIATE RELEASE
12 March 2015
 
CONTACT:
Julie Adams, Director, Marketing and Communications 
Honor Society of Nursing, Sigma Theta Tau International
julie@stti.iupui.edu
+1.317.634.8171
 
Massachusetts General Hospital leaders share secrets to
improved patient care
Top hospital executives explain narrative model in new STTI book
 
INDIANAPOLIS — Hospitals are filled with doctors, nurses, and other health professionals who have the utmost respect for science by nature of their profession. At the illustrious Massachusetts General Hospital (MGH), these health care professionals also hold in high regard an art form that may seem less than scientific — storytelling.
 
Using real stories from MGH that demonstrate clinical practice instead of discussing theory, the authors, all top hospital executives at MGH, address the importance of the use of narratives in their new book Fostering Clinical Success: Using Clinical Narratives for Interprofessional Team Partnerships From Massachusetts General Hospital.
 
Authors Jeanette Ives Erickson, BNP, RN, FAAN; Marianne Ditomassi, DNP, RN, MBA; Susan Sabia, BA; and Mary Ellin Smith, MS, RN, share their model for creating, embedding, and fostering a narrative culture, ultimately creating a safer environment with improved patient care, interprofessional communication, and patient and staff satisfaction.
 
Fostering Clinical Success is the only book to provide a road map to integrating a narrative culture into the constantly evolving health care environment. Narratives are an imperative method of developing reflective practice and allow the clinician to debrief, collaborate, and understand their practice and themselves in new ways.
 
“MGH’s systematic use of clinical narratives has improved patient care and increased patient, family, and staff satisfaction. Used in conjunction with best-practice technical expertise, clinical narratives have become a key component of our evidence-based practice implementation,” said Ives Erickson.
 
Published by the Honor Society of Nursing, Sigma Theta Tau International (STTI), Fostering Clinical Success takes an innovative approach to helping nurses and other clinicians understand and address the new health care environment while staying true to their essential work of caring for patients and their families.
 
The book is available at www.nursingknowledge.org/sttibooks.
 
Fostering Clinical Success: Using Clinical Narratives for Interprofessional Team Partnerships From Massachusetts General Hospital
Authors: Jeanette Ives Erickson, BNP, RN, FAAN; Marianne Ditomassi, DNP, RN, MBA; Susan Sabia, BA; and Mary Ellin Smith, MS, RN
Published by STTI, 2015
ISBN-13: 9781938835803
EPUB ISBN: 9781938835810
PDF ISBN: 9781938835827
MOBI ISBN: 9781938835834
Price: US $39.95
Trade paperback, 232 pages
Trim size: 73/8 x 91/8
 
About the authors
Jeanette Ives Erickson, DNP, RN, NEA-BC, FAAN, is senior vice president for patient care and chief nurse at MGH, instructor at Harvard Medical School, and assistant professor at the Massachusetts General Hospital Institute of Health Professions. In her role at MGH, she is responsible for clinical practice, research, education, and global/community health services, serving 5,300 nurses, health professionals, and support staff. Dr. Ives Erickson has authored two books and several book chapters and articles about her research on the importance of a professional practice environment and other key health care initiatives. She has presented globally and consults on multiple issues affecting nurse autonomy, leadership development, collaborative decision-making, and Magnet hospital designation.
 
Marianne Ditomassi, DNP, RN, MBA, is executive director of patient care and Magnet recognition at MGH, which supports the work of the senior vice president for patient care and chief nurse, who oversees the operations of nursing, the therapy departments, and social services. Dr. Ditomassi’s key areas of accountability include strategic planning, recruitment and retention initiatives, business planning, fundraising, and communications. In addition, she is the Magnet program director for MGH and successfully coordinated MGH’s initial Magnet designation journey in 2003 and subsequent Magnet redesignations in 2008 and 2013.
 
Susan Sabia, BA, is the executive editor of Caring Headlines, the biweekly newsletter for MGH Nursing and Patient Care Services. For each issue, Ms. Sabia is accountable for the writing, editing, photography, layout, and design. She studied filmmaking and creative writing at Ball State University in Muncie, Indiana, and Northeastern University in Boston, Massachusetts, and she graduated from the University of Massachusetts in Amherst, Massachusetts.
 
Mary Ellin Smith, RN, MS, received her bachelor’s degree in nursing from Boston College and her Master of Science degree in nursing administration from Boston University. Ms. Smith has practiced as a clinical nurse in medicine, critical care, and neuroscience, and she has practiced administratively as a nurse manager and nursing director in medicine and as the director of professional practice development at several large medical centers. She is a professional development manager at MGH in the Institute for Patient Care, where her areas of responsibility include oversight of the clinical recognition program, collaborative governance, and leadership development.
 
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The Honor Society of Nursing, Sigma Theta Tau International (STTI) is a nonprofit organization whose mission is advancing world health and celebrating nursing excellence in scholarship, leadership, and service. Founded in 1922, STTI has more than 135,000 active members in more than 85 countries. Members include practicing nurses, instructors, researchers, policymakers, entrepreneurs and others. STTI’s roughly 500 chapters are located at approximately 695 institutions of higher education throughout Armenia, Australia, Botswana, Brazil, Canada, Colombia, England, Ghana, Hong Kong, Japan, Kenya, Lebanon, Malawi, Mexico, the Netherlands, Pakistan, Portugal, Singapore, South Africa, South Korea, Swaziland, Sweden, Taiwan, Tanzania, Thailand, the United States, and Wales. More information about STTI can be found online at www.nursingsociety.org.

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